Research Reports

Giving a deep understanding of our client groups’ strategic and tactical requirements with powerful analytics, our research reports aggregate industry trends directly from the delegates you will meet at the forums. If you want even more information, Client iQ gives you the zoom down and specifics.

General Counsel and Compliance Strategy Forum (March 2025)

At this year’s forum, we engaged with General Counsels, Chief Compliance Officers, and legal leaders from multinational organisations to understand how they’re tackling an increasingly complex regulatory environment. The research shows a strong move towards automation, AI-powered risk management, and centralised compliance frameworks. Leaders are focused on enhancing efficiency, reducing risk exposure, and ensuring cross-functional transparency, with technology playing a vital role in supporting compliance at scale.


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HR Strategy Forum (March 2025)

With Chief People Officers and HR Directors facing rising workforce pressures, this year’s research explores how HR leaders are transforming their organisations. Cultural change, process automation, and smarter workforce management emerged as the biggest priorities. HR teams are embracing AI-driven analytics and digital tools to improve employee engagement, leadership development, and retention strategies, ensuring they remain competitive in a shifting labour market.


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Healthcare Strategy Forum (April 2025)

Healthcare leaders, including NHS executives and hospital directors, shared their insights into the future of service delivery. The results reveal a strong focus on modernising healthcare services, enhancing patient safety, and integrating AI into everyday operations. Remote monitoring, predictive analytics, and digital self-service platforms are gaining traction, while automation is helping to ease administrative burdens—freeing up clinicians to focus on patient care.


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Local Government Strategy Forum (May 2025)

We surveyed CIOs, COOs, and senior local government leaders to identify the biggest challenges councils are addressing in 2025. The research shows a major shift towards digital-first services, AI adoption, and predictive data analytics. Many councils are working towards becoming fully digital, improving service efficiency, and leveraging technology to engage communities more effectively. With workforce shortages and budget constraints still major concerns, digital transformation is no longer optional—it’s a necessity.


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Women in Public Sector IT Strategy Forum (February 2025)

Description: Public sector IT leaders are under pressure to modernise legacy systems, boost cybersecurity, and integrate AI-driven automation. With 83% of surveyed leaders increasing investment in AI and automation, the public sector is fast-tracking digital innovation to streamline operations, improve security, and enhance public service delivery. However, talent acquisition remains a significant hurdle, with the sector competing against private industry for top digital specialists.


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Education Strategy Forum (February 2025)

Education leaders, including Vice Chancellors, Directors, and Heads of Department, shared their top concerns for the year ahead. The research reveals a clear focus on student experience, AI-powered learning personalisation, and digital service transformation. Universities and colleges are investing heavily in learning management systems, cybersecurity, and AI-driven administrative automation to enhance operational efficiency and academic outcomes.


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Enterprise IT Strategy Forum (September 2024)

IT leaders in the world’s largest organisations have detailed their need for replacement of their legacy systems and company-wide digital change. This report outlines some of the key strategic and technological priorities they are tackling as well as how they plan to spend their budgets.


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Police Strategy Forum (June 2024)

Police forces are taking urgent action to transform how they engage with citizens and use technology to prevent crime. This report reveals key insights into the investment plans and strategic priorities of the Chief Officers across the UK & Europe we approached in our survey.


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Social Housing Strategy Forum (May 2024)

AI, data analytics and mobile working were among the more significant issues highlighted by the housing association and local authority attendees for the Social Housing Strategy Forum in May. This report gives an insight into the budget plans of the group as well as their key technology priorities.


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Customer Experience Strategy Forum (September 2023)

Our survey of customer experience leaders from the world's largest organisations highlights that there is an urgent need for investment in automation. The group also specified how they are prioritising their strategic plans and which customer purchasing experience issues they are tackling.


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MAT Strategy Forum (May 2023)

We surveyed chief officers and directors from prominent multi-academy Trusts about their strategic plans and how they intend to allocate budgets. This report highlights the transformational initiatives they are focusing their resources on to optimise student experience and other key issues.


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Central Gov Strategy Forum (December 2022)

We surveyed chief officers, directors and heads of department in central government about where they intend for IT spend to be allocated in the future. This report also highlights the transformational initiatives they are focusing their resources on to boost efficiencies, optimise ongoing programmes and other key issues.


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Aviation Strategy Forum (March 2020)

We surveyed chief officers, directors and other senior leaders from major international airports and airlines about their strategic plans and how they intend to allocate budgets. This report highlights the transformational initiatives they are focusing their resources on to optimise passenger experience and other key issues.


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Clinical Quality Strategy Forum (April 2019)

Patient safety, developing clinical talent and quality improvement: these are some of the key issues flagged by our group of clinical leaders in this industry report. Respondents outlined how they intend to prioritise their strategic plans and invest in new technologies to maximise patient outcomes.


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